Terms & Conditions

Sales Conditions

TERMS OF PAYMENT:
All new customers 50% advance T/T transfer payment before shipment with balance 30 days net.

DELIVERY:
Delivery times are indicative and not binding. Flexy Vacuum Cups will not take any responsibility for any possible direct and indirect damages due to late delivery.

MINIMUM ORDER QUANTITY:
Vacuum cups will be packed in trays as per order information under FLEXY standard cups. Minimum order (pcs) for each article number is a complete tray. For any other volume, please contact us.

RETURN POLICY:
All shortages must be reported within 10 days. A 10% restocking fee will be made on all authorized returns. No returns will be accepted after 30 days from receipt of the goods.

PACKING:
Packing will be in Flexy’s standard trays/boxes without extra charges. In case you ask for different packing (not standard), we will debit you with extra costs.

TRANSPORT AND SHIPMENT:
Shipment conditions of the goods are ex-works. The buyer is responsible for making arrangements with its forwarder for insurance, export clearance and handling and all other paperwork. Any damage or delay during transportation will be at the buyer’s risk.

PRICES:
Prices can be modified according to market conditions, a rise in the price of raw materials, differences in currency exchange rates and labor without prior notice.

STORAGE OF PU CUPS:
We recommend storing polyurethane vacuum cups in a dark room at room temperature.